Getting started with Pointsbet is straightforward once you know the steps — this guide walks you through each one.
Before You Start
- Ensure you are at least 18 years old and reside in a jurisdiction where online betting is legal.
- Have a valid email address and a strong password ready.
- Prepare identification documents for verification (e.g., passport or driver’s license).
- Decide on a payment method (credit/debit card, e-wallet, or bank transfer).
- Set a budget for your initial deposit and wagering.
Step-by-Step Sign-Up
- Visit the official website using the link provided in this guide.
- Click the ‘Join’ or ‘Sign Up’ button, typically located at the top right.
- Fill in the registration form with personal details: full name, date of birth, address, and contact information.
- Create a username and password for your account.
- Agree to the terms and conditions and confirm you are of legal age.
- Submit the form and check your email for a verification link. Click it to activate your account.
- Log in with your credentials and complete the identity verification process by uploading required documents.
- Make your first deposit using your chosen payment method.
Mobile & Browser Access
Accessing your account on the go is easy. The platform is fully optimized for mobile browsers, meaning you can play directly from your phone’s browser without downloading a dedicated app. Simply open your browser, navigate to the site, and log in using the same credentials. For an enhanced experience, you can add the site to your home screen as a progressive web app (PWA) – this provides faster loading and push notifications.
Maximising Your Bonus
New players often receive a welcome bonus, typically a deposit match or free bets. To maximize its value, understand the wagering requirements. For example, assume a 100% match bonus up to $200 with a 5x wagering requirement on the bonus amount, and odds of 1.50 or higher. If you deposit $100, you get $100 bonus. Total playable: $200. Wagering needed: 5 × $100 = $500. You must place bets with total stakes of $500 before you can withdraw any winnings from the bonus.
| Step | Calculation | Result |
|---|---|---|
| Deposit | $100 | $100 |
| Bonus | 100% of $100 | $100 |
| Wagering Requirement | 5 × $100 | $500 |
| Min Odds | 1.50 |
If you bet the entire $200 on a 1.50 odds event and win, you get $300. That win contributes to the wagering. You need to continue betting until total bets reach $500. Once met, you can withdraw any remaining balance. Always check bonus terms for time limits and game restrictions.
Need to Know
What documents are required for verification?
You typically need a government-issued ID (passport, driver’s license) and a proof of address (utility bill or bank statement dated within 3 months).
How long do withdrawals take?
Withdrawal times vary by method: e-wallets (1-24 hours), debit cards (3-5 business days), bank transfers (up to 7 business days).
Is my personal information secure?
Yes, the site uses SSL encryption to protect data. Two-factor authentication (2FA) is also available to add an extra layer of security.
Can I set deposit limits?
Yes, you can set daily, weekly, or monthly deposit limits in your account settings to manage your spending.
Extra Tips
If your withdrawal is delayed, follow these steps:
- Check your account verification status – incomplete verification often causes delays. Resubmit any missing documents.
- Review the withdrawal method’s typical processing time. If it exceeds the stated timeframe, contact support.
- Contact customer support via live chat or email. Provide your account ID, withdrawal amount, and the date requested.
- If no response within 48 hours, escalate by calling the support hotline (if available) or filing a complaint with the licensing authority.
Most delays are resolved within 72 hours after contacting support.
This guide provides a solid foundation for getting started and making the most of your betting experience. Always gamble responsibly and stay informed.